Privacy Policy

Casha Microfinance Bank

Last Updated: December 14, 2025

Casha Microfinance Bank (“Casha”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal and sensitive user data when you use our mobile application, website, and banking services.

1. Scope

This Privacy Policy applies to all users of Casha’s mobile applications, websites, and financial services. By using our services, you consent to the data practices described in this Policy.

2. Information We Collect

• Personal identification information
• Financial and transaction information
• Biometric data for identity verification
• Device and usage data

3. How We Use Your Information

• Identity verification and KYC/AML compliance
• Account creation and management
• Transaction processing and fraud prevention
• Regulatory compliance and service improvement

4. Data Sharing

We may share data with regulators, payment processors, identity verification partners, and service providers as required by law. We do not sell personal data.

5. Data Retention

Data is retained for as long as required to provide services and meet regulatory obligations, including a minimum of five (5) years after account closure.

6. User Rights

Users may request access, correction, deletion, or portability of their data, subject to applicable laws.

7. Contact Information

Data Protection Officer (DPO)
Casha Microfinance Bank
Registered Office: No. 1, Block 5, Police Affairs Quarters, Phase IV, Kubwa, Abuja.
Email: info@cashabank.com
Phone: +234 909 9922 445

This Privacy Policy is intended to comply with Google Play Store and Apple App Store privacy requirements.